MyHub Smart Washroom - API Documentation

Smart Washroom API Documentation

Last Updated: January 2026 | Governed by the Laws of India

1. Introduction & Acceptance of Terms

Welcome to our IoT-enabled facility management platform. By accessing and using this application, you accept and agree to be bound by these terms in accordance with the Information Technology Act, 2000 (Amended 2008), the Indian Contract Act, 1872, and all applicable Indian laws. This agreement constitutes a legally binding contract between you ("User") and the Company, a DPIIT-recognized entity registered under Startup India.

2. Definitions

"Platform" refers to this application and all associated services
"User" means any individual or entity accessing the Platform
"Confidential Information" includes all proprietary data, trade secrets, business information, IoT sensor data, and technical information
"Services" means all features, functionalities, and data provided through the Platform

3. DPIIT Recognition & Startup India Benefits

This platform is operated by a company recognized by the Department for Promotion of Industry and Internal Trade (DPIIT) under the Startup India initiative, entitling us to:

Government tender preferences as per Public Procurement Policy
Intellectual Property protection benefits under Startup India
Self-certification compliance under labor and environmental laws
Patent-pending technology protection under the Patents Act, 1970

4. Confidentiality & Non-Disclosure Agreement (NDA)

By using this platform, you enter into a binding NDA and agree to maintain strict confidentiality of all proprietary information, trade secrets, business data, IoT sensor data, and technical information accessed through this service. All data shared through this platform is confidential, and any breach constitutes a criminal offense.

5. Criminal Liability for Breach

Any unauthorized access, use, disclosure, or sharing of Confidential Information shall constitute criminal offenses under:

Information Technology Act, 2000 (Amended 2008):

Section	Offense	Penalty
Section 43	Unauthorized access, data theft	Up to ₹1 crore
Section 43A	Failure to protect sensitive data	Up to ₹5 crores
Section 65	Tampering with source documents	3 years + ₹2 lakh
Section 66	Hacking	3 years + ₹5 lakh
Section 72	Breach of confidentiality	2 years + ₹1 lakh
Section 72A	Disclosure in breach of contract	3 years + ₹5 lakh

Indian Penal Code (IPC) / Bharatiya Nyaya Sanhita (BNS):

Section	Offense	Penalty
Section 405/406	Criminal breach of trust	Up to 3 years
Section 408	Breach by employee/contractor	Up to 7 years
Section 420	Cheating	Up to 7 years

6. Data Security Obligations (SPDI Rules, 2011)

Users must comply with the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

7. Dispute Resolution & Jurisdiction

Any disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English, with the seat in Visakhapatnam, Andhra Pradesh, India.

8. Governing Law

These terms are governed by the laws of India, including the IT Act, 2000, Indian Contract Act, 1872, IPC/BNS, and DPDP Act, 2023.

⚠️ Criminal Liability Notice: Any unauthorized access, use, disclosure, or sharing of Confidential Information shall constitute a criminal offense under the IT Act, 2000 and IPC, punishable with imprisonment up to 7 years and/or fines up to ₹5,00,000.

Last Updated: January 2026 | Compliant with DPDP Act, 2023 & SPDI Rules, 2011

1. Legal Framework & Compliance

This Privacy Policy is drafted in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000 (Amended 2008), IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and all applicable Indian data protection laws. As a DPIIT-recognized startup under Startup India, we adhere to the highest standards of data protection.

2. Information We Collect

Category	Description
Personal Data	Name, email, phone number, address
Sensitive Personal Data (SPDI)	Passwords, financial info, biometric data
Device Data	Device IDs, browser type, OS, IP addresses
IoT Sensor Data	Facility monitoring, usage patterns
Usage Data	Log files, access patterns, analytics

3. Legal Basis for Processing (DPDP Act, 2023)

Your explicit consent obtained through clear affirmative action
Performance of contractual obligations
Compliance with legal obligations under Indian law
Legitimate interests that do not override your rights

4. Data Sharing

We may share your data with service providers (under strict confidentiality), legal requirements, or business transfers. We do NOT sell your personal data to third parties.

5. Data Security Measures (SPDI Rules, 2011)

ISO 27001 aligned security practices
Encryption in transit (TLS 1.3) and at rest (AES-256)
Role-based access controls and audit logging
Regular security assessments and vulnerability testing

6. Your Rights (Data Principal Rights)

Right	Description
Right to Access	Know what data is being processed
Right to Correction	Request correction of inaccurate data
Right to Erasure	Request deletion of your data
Right to Withdraw Consent	Withdraw consent at any time
Right to Grievance Redressal	Lodge complaints with Grievance Officer

7. Criminal Consequences for Unauthorized Access

Law	Section	Penalty
IT Act	Section 43	Up to ₹1 crore
IT Act	Section 66	3 years + ₹5 lakh
IT Act	Section 72	2 years + ₹1 lakh
IT Act	Section 72A	3 years + ₹5 lakh
DPDP Act	Various	Up to ₹250 crores

8. Grievance Officer

Grievance Officer
Email: grievance@myhub.co.in
Response Time: Within 30 days of receipt

Unresolved grievances may be escalated to the Data Protection Board of India under DPDP Act, 2023.

Terms of Service